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Responsible for providing engineering support to customers and internal organization. Additional responsibilities include product and service development as well as marketing.
Respond to specific inquires from customers such as Die & Mold design engineers, Die & Mold maintenance and purchasing for assistance in selecting the correct component for their applications.
Communicates between US and Headquarters in Japan on a regular basis.
Work on catalog and website projects containing creation of catalog pages, technical specifications, pricing table, dimensional table and extensive translation.
Work with customers on establishing the required specifications for potential new product.
When developing new product, work with suppliers on manufacturing requirements, packaging, pricing, delivery, workflow, and first article inspection when needed.
Review quote requests and decide manufacturing feasibility as well as prepare and submit requests.
Marketing activity for business expansion in Press Die and Injection Mold industry.
Help customers expedite manufacturing in special cases.
Answer customer phone calls/emails regarding technical support, orders and quotes for product services and websites.
Provide help to the sales personnel regarding technical issues, customer support and promotional
Work on special quotations for customers requiring components outside the catalog specifications.
Help proofread or create technical/marketing materials, brochures, emails and web contents.
Internal training-Create and present training material to sales, customer services, inside sales and other internal groups.
Collect competitor and supplier’s information.
Traveling is expected 10% within the U.S. (including Canada, Mexico).
Manage multiples projects and assignments individually or as a project leader.
Analyze the profitability, structures of costs and QCDVS performance for Press, Auto and Mold components based on sales data and market information.
Other duties as assigned by the employer.
Requires a bachelor’s degree in business or mechanical engineer.
Intermediate level (5 -10 years work experience), 3 – 5 years of press dies, plastic mold and steel industry especially automotive field preferred.
Prior sales experience to tool or die making companies or metal stamping company preferred.
Strong communication and problem solving skills.
Strong performance record in achieving results.
Prior experience working with Japanese companies a plus.
Logical thinking and analytical skills required.
Good command of MS-Word, Excel, and PowerPoint required.
Please apply online at www.chaseprofessionals.com and one of our Professional Recruiter's will contact you shortly.
CHASE Professionals participates in Everify and is an Equal Opportunity Employer with a drug-free workplace. All positions require a National criminal background check and a pre-employment drug screen