With a multitude of Property Management Companies to choose from, what will you base your decision on? How about the People! Surround yourself with driven and passionate people who share the same beliefs as you. Steadfast employees believe and live up to our 5 Core Values:1. Proceed with Integrity: Be honest and forthright. We say what we mean, and mean what we say.2. Value People: Be respectful of one another; cooperate with and help others.3. Embrace Opportunity: Be open to new opportunities and new ideas; be flexible and creative in our approach.4. Pursue Excellence: Be our best; consistently produce quality work.5. Do Good as we do Well: Be charitable and invest in our communities. We believe in giving back to our communities, and are loyal supporters of numerous community-outreach organizations.Job Summary: The Maintenance Supervisor is responsible for ensuring that the physical aspects of the community meet the company's established standards for safety, appearance and operation within the budgeted financial goals.Reports to: Property ManagerImportant Relationships: The Maintenance Supervisor works to establish and maintain positive, productive relationships with industry professionals, suppliers, vendors, outside contractors servicing the community, and site employees, ensuring consistent application of Community Policies.Key Duties and Responsibilities: Uphold the Steadfast Core Values and Mission Statement. Maintain a professional image and attitude at all times; observing the policies and procedures of Steadfast Companies when conducting business with residents and all related parties. Be familiar and remain up-to-date with all OSHA and related agency guidelines to ensure 100% compliance with all regulations. Inspect the property on a regular basis and report all safety hazards, property damage, and needed repairs to management staff. Follow up on repairs to verify completion and compliance with OSHA, property insurance companies, government agencies, and company safety policies and risk management procedures. Ensure completion of all maintenance service requests from residents and follow-up with maintenance staff on service calls, maintaining appropriate documentation and related documentation. Maintain the community maintenance files and records ensuring documentation is kept complete and up-to-date, complete required reports, update operations manual, MSDS and ensure all health and safety procedures and requirements are satisfied. Coordinate with the Property Manager to schedule maintenance staff, preventative maintenance work, and resident service requests. Ensure that a preventative maintenance program is in place, followed regularly and closely monitored. Actively participate in all maintenance duties including but not limited to maintenance service request completion and grounds keeping. Monitor purchases of routine supplies and materials, ensuring expenses are within allocated budget amounts. Direct and supervise all maintenance procedures to ensure that all job assignments or work orders are carried out in accordance with established company policies and procedures. Oversee all work or services performed by outside vendors and contractors and ensure they are in compliance with the Steadfast Vendor Management System. Prepare maintenance, utility, and Capital Expenditures budgets with assistance of the Regional Manager. Report all property issues and potential liabilities along with recommendations for solving such issues to management staff. Handle any emergency that may arise on the community following Steadfast policies and procedures. Determine strengths and weakness of individual employees and work on goal setting; improving the performance of each person according to his or her capabilities and personal goals. Perform employee evaluations and make recommendations to Property Manager for salary increases and/or promotions. Responsible for training, supervising, and developing on-site personal in accordance with all OSHA standards and company policies and procedures. Be familiar with all relevant laws and agency regulations, including but not limited to those regarding fair housing, disability accommodations, landlord-tenant relationships, as they apply to the various procedural situations on the community. Assist with special projects and administrative tasks as directed by management staff. Other duties as assigned. Assist with special projects and assignments as needed. Position Requirements:Skills: Consistently demonstrate excellence in the following: Demonstrate ability to multi-task and meet various deadlines. Exceptional scheduling and organizational skills. Well-developed interpersonal and communication skills. Strong decision-maker with the ability to negotiate effectively. Expansive knowledge of equipment, supplies and materials used in the maintenance field. Minimum three years on-site experience as a Maintenance Supervisor managing subordinates. Ability to manage finances and work within a budget. Personal appearance compatible with image of community, positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates. Demonstrate integrity on a personal as well as a professional level. Exceptional communication skills. Attentive to details. Must be able to read, understand and comply with all MSDA Sheets on all chemicals used at the property. Experience in carpentry, plumbing and electrical preferred. Must be able to lift, push, and pull up to 90 pounds. Must have the ability to safely operate various machinery including but not limited to electric saws, key cutting equipment and golf carts. Must have the ability to stand and/or walk for long periods of time and climb stairs and ladders as necessary. Must have the ability to squat, bend and reach above shoulders. Must be flexible to work after-hours in emergency situations. Must maintain a valid Local State Drivers License at all times. Must maintain a working vehicle and current automobile insurance at all times. Team player with a strong work ethic and ability to interact with a variety of people and personality types. Ability to solve problems involving residents, personnel, finances, equipment failure, and emergency situations while remaining calm, rational, and professional. Ability and willingness to substitute for any position when needed; from Maintenance Technician to janitor. Goal oriented. Driven to further professional growth and education in the industry. Physical & Mental Demands:Must be physically and mentally able to perform all of the duties listed under Duties and Responsibilities, all of which are deemed "essential functions of the job." Employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. The position requires mobility within the office, including movement from floor to floor. Constantly operates a computer and other office productivity machinery such as a scanner and copy machine. Must be able to deal with the stress associated with a fast-paced, constantly changing work environment, including handling multiple tasks on a daily basis.This job description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with the position; and will be reviewed by Management periodically as duties and responsibilities change with business necessity. Management reserves the right to modify, add or remove duties as deemed necessary.
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