What we are looking for:Our company is looking for an exceptional administrator to help process multiple transactions and grow our business in our Chicago, Illinois office. Primary responsibilities will be to work within a team, oversee the Import operations, support our sales team , create office process, and strengthen relationships and services with existing customers.Reporting to the Vice President of Internal OperationsResponsibilities include but are not limited to:Demonstrate knowledge of customs and import requirements and complianceSolve problems specifically within the Customs DepartmentGrowing revenue through increased market share with existing customers and new customers by working to, “make it happen”Establishing and maintaining effective relationships with customers through professional and timely communicationsProviding effective problem solving with customers and suppliers as necessary to keep within the high service standards established by senior managementEnsuring all team member are provided have the training, tools, and resources necessary to do their jobs effectively and correctlyFully qualify any potential client by clearly identifying their full needs.Keep retention top of mind while fully penetrating all clients specific potential.Work with Import Department and StaffDiscuss operations on a weekly basis or as required. Report activity for both existing and potential clients, for purposes of budgeting, space allocation, trade lane development, & change in frequency of shipmentsMake certain any other or future job requirements are fulfilled in an effective & timely mannerPosition Requirements:BA/BS or equivalent preferredMinimum of 5 - 10 years of work experience in freight forwarding/customs brokerage fieldMinimum of 3 years of operations experienceKnowledge of ACE PlatformMust have excellent written and verbal communication skillsDemonstrated motivational and team-building skillsWe are looking for someone to be relentless, thorough, and expeditious, while projecting a professional image on behalf of our company. If you feel your skills and experience match the above requirements and you are prepared to meet the challenges, please apply and attach your resume along with you compensation expectations.
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