The role of the Quality Assurance Manager is to be responsible for maintaining all aspects of keeping the plant/production area sanitary and compliant to USDA and SQF regulations. The Lead Quality Tech will work alongside the Production Supervisor in the absence of the Quality Manager. The Quality Assurance Manager assures consistent quality of production by developing and enforcing Good Manufacturing Practice (GMP); validates processes; providing documentation; and managing staff. Must be a self-starter with strong leadership experience, professional work ethics, and creative problem solving skills, able to handle legal compliance, customer expectations and coordinate activities in order to meet quality standards. Position Responsibilities:· Responsible for the coordination/scheduling of Quality Technicians.· Responsible for training and working with Lead Quality Tech to fill-in and work alongside the Production Supervisor in the absence of the Quality Manager.Assures the quality of the product leaving the facilities/warehouses.Creates, develops, implements, monitors, and improves programs designed to monitor and communicate process deviations and assure the quality of the product.Oversees the pest control program.Authority to oversee the development, implementation, review and maintenance of the SQF System, including food safety fundamentals.Responsible for taking action to ensure the integrity of the SQF System and the communication of all information essential to the assurance of effective implementation and maintenance.Chairs or participate in Q.A. Council/attends meetings.Procures sanitation, housekeeping and lab supplies.· Interfaces with Sales Administration manager and Q.A. council in handling customer and consumer complaints.Interfaces with Customer QA departments.Responsible for Q.A. Micro program and interfaces with outside Labs.Conducts plant GMP inspections.Maintains HACCP plan. Member of HACCP team.Creates, develops, implements, improves and files all QA inspection formsMaintains written QA procedures on file.Assists the Plant Manager in developing the Master Sanitation Schedule.Conducts procedural time studies to maximize Tech performance.Insures effective communication exists between the Techs and the Supervisors to assure product quality.Conducts routine employee training on GMP’s, HACCP, M.S.D.S. & Allergen controls.· Develop and implement systems and procedures to ensure that operations are in compliance with corporate QA standards and policies, and Good Manufacturing Practices· Develop and implement systems and procedures to monitor and manage contract manufacturer and vendor Quality, including implementation and monitoring a formal vendor certification system.· Develop and implement systems and procedures to ensure that all distributed products meet product specifications, consumer expectations and regulatory requirements.· Disposition product and review change control.· Identify and address operation and product Quality concerns and improvement opportunities. This includes talking corrective actions and implementing preventative measures as well as facilitating process improvement in the plant.· Identify and communicate consumer Quality and safety concerns or trends to ensure prompt resolution.· Identify and address training and development needs of department employees to enhance their ability to contribute to the achievement of plant goals.· Develop, review and disposition Packaging Specifications, Bill of Material and other operations related documentation.· Develop, implement and monitor HACCP & Food Defense programs.· Conduct internal and external systems and GMP audits (including follow-up and close-out items).· Creates and implements incoming material inspection criteria and procedures.· Designs and implements Quality Assurance training programs to key personnel in conjunction with other department managers.· Handle assignment of special projects as needed. Position Requirements: · BA or BS or equivalent work experience· 5+ years Experience as QA Management in the food industry preferred· R & D a must· Poultry, Meat, and handling, preparing or cooking background a must· Ability to speak and communicate in Spanish, a plus but not mandatory
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