Sales CoordinatorYour Job Summary:The Sales Coordinator is responsible for providing administrative support to enhance the duties of the General Manager and implement and maintain guest appreciation for all groups and corporate customers.Your Job Duties and Responsibility:• Communicate with General Manager and Ownership regarding daily activities and leads; strategize with General Manager and Ownership in developing a sales plan.• Administer inside direct sales and strategies and communicates leads to General Manager and Ownership.• Assist in coordinating sales blitzes including communication with new prospects.• Participate in cold calls with General Manager each week.• Coordinate group events; greet all groups and individual tours.• Set up, maintain, and clear meeting room during and after events. • Coordinate catering events and communicate with staff.• Maintain all sales files and trace file system.• Cover shifts at front desk as scheduled by the General Manager.• Other duties as assigned.Requirements:Job Requirements/Education :•Three to six months related experience and/or training; or equivalent combination of education and experience.• Ability to read, write, and speak the English language.• Ability to identify and resolve problems in a timely manner; develop alternative solutions and use reasoning even when dealing with emotional topics.• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance.• Ability to maintain a high level of professionalism, treat others with respect and consideration regardless of their status or position.• Knowledge of, and ability to, appropriately interpret and follow policies and procedures.• Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written.• Proficient in Microsoft Office products including Word, Excel, Outlooks, and PowerPoint.• Ability to develop strong relationships with customers/potential customers.• Ability to interpret and anticipate customers' needs.• Results-oriented.• Strong attention to detail.• Strong organizational and planning skills.• Basic knowledge of hotel operations.• Teamwork - Do your best to make the job easier for those you work with and understand that your job is part of a greater team's effort to be the best it can be.• Adaptability - Willingness to learn and accept change for your personal growth and the growth of your team members.• Attention to Detail - Pay attention to detail and know that even the little things can make a difference.• Performance - You are an impression maker. You are here to make a difference by impressing our guests. You are here to help and do your best every day for our guests and team members.• Candidate must be flexible, cooperative, able to multi-task and be a team player. A positive and professional attitude is necessary along with a refined and outgoing personality.• Ability to manage and prioritize work with minimal supervision.• Ability to meet the demands of the work schedule, to be at work on time. May occasionally require the ability to work outside of regularly scheduled hours. Schedules may vary based on hotel occupancy and needs. Opera Property Management System experiences a plus.
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