Electronic Discovery/Litigation Support Technology Platform Solutions

Electronic Discovery/Litigation Support Technology Platform Solutions (Chicago)

Address:Chicago, IL 60606 (map)
Date Posted:04/29/13
Job Type:Full-time
Description:
Electronic Discovery/Litigation Support Technology Platform Solutions Leader
Location: Chicago
Salary 125K ++

The Technology Platform Solutions Leader will play a major strategic and decision-making role regarding the company’s technology-enabled strategies and solutions. The Platform Solutions Leader is responsible for designing, building, implementing and evolving a highly-integrated and multifaceted technology platform that enables the intelligent capture and processing of high-volume hard copy and electronic files for commercial litigation, compliance and business process purposes. The Platform Solutions Leader will be responsible for managing the company’s “Best Site” technology platform, which supports 300 legal on-site facilities management sites, nine near-site regional datacenters and the 35,000 square foot off-site national processing center. The Company’s Best Site platform provides clients with value-added, cost-effective and differentiated solutions leveraging DOCUMENT PROCESSING SOLUTIONS locations and teams best-suited for each job. This position reports into the DOCUMENT PROCESSING SOLUTIONS Director and Leader.
Objectives:
• Establish criteria and processes for evaluating and selecting new technologies.
• Liaise with external technology providers, outsourced partners and software developers to ensure smooth operations of the Best Site platform.
• Chair the DOCUMENT PROCESSING SOLUTIONS development committee and serve on the Legal Sector solutions development steering committee.
• Draft software requirements and design specifications.
• Assess, design, develop and integrate Best Site technology components, including:
o end-to-end eDiscovery solutions offerings, including legal hold, data collection, early case assessment, data processing, hosting, and production services.
o distributed intelligent data capture, auto-recognition and indexing to easily and efficiently scan and index high volumes of paper documents.
• Deliver a software portal that allows customers to submit online orders and electronic files:
o for early case assessment, processing and document hosting services.
o to streamline end-to-end automation with minimal manual intervention.
o for online project updates; integrated billing modules.
• With operations leadership, fully document standardized operating procedures for platform solutions across the National Processing (NPC) and Regional Centers (DSC).
• With National Processing Center and IT, identify and build the underlying technology infrastructure required to enable and provide ongoing support for platform solutions.
• Provide training to sales and operation teams on platform solutions.
• With solutions consulting, develop customized solutions for DOCUMENT PROCESSING SOLUTIONS and Legal clients, as needed.
• With market (solutions) development, design, build and execute new DOCUMENT PROCESSING SOLUTIONS offerings.
• Work with other internal teams, domestically and abroad to share and leverage common technology initiatives and knowledge, e.g., image capture production tracking.
• Leverage existing client relationships to help identify and increase DOCUMENT PROCESSING SOLUTIONS revenues.
• With Company leadership, sales and marketing, extend Best Site platform to Legal FM and corporate clients.
• Maintain and grow relationships with industry organizations and other external stakeholders.
• Publish whitepapers and present at industry panels and roundtables.
Qualifications
• BA/BS or equivalent experience required; Masters Degree in Computer Science preferred.
• Minimum of 10 years technology solutions experience, preferably working with complex file and data processing and hosting.
• Minimum 5 years experience in the legal/litigation support area.
• Strong domain experience and expertise with third party legal/litigation support technologies and conversion services.
• Strong experience designing solutions utilizing “cloud”-based technologies and approaches.
• Exceptional process improvement and problem solving skills.
• Demonstrated ability to balance tactical business needs with strategic directions.
• Ability to build strong internal and external business and customer relationships.
• Ability to solve complex and unique problems that have a significant impact on the business.
• Ability to lead project teams to achieve business milestones and objectives.
• Strong interpersonal and communication skills.
• Strong negotiation and influencer skills.
Guiding Principles
• Balance design and solution goals with priority focus on return on investment.
• Ensure choices and decisions are flexible and adaptable to changing industry needs and government compliances and regulations.
• Anticipate internal and external business challenges; steer solutions to meet those challenges.
• Stretch company investments to meet tactical and strategic objectives.
• Leverage partner ecosystems.
• Craft flexible solutions that enable easy process and data integration.
• Build structured frameworks and methods to drive platform design and development
• Minimize manual interventions.
• Innovate, differentiate and create customer value.

Ad ID: 23440067

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Electronic Discovery/Litigation Support Technology Platform Solutions (Chicago)