Outsource IT Solutions Group, Inc. is one of the fastest growing MSPs/Systems Integrators/Value Added-Resellers in the Chicagoland area. We are lean, our engineers are brilliant, and our clients do amazing things. We have been in business since 1998 but we have the energy and enthusiasm of a startup. We take excellent care of our employees by offering one of the most competitive benefits packages in the market. We want this to be the last place you ever work!Description:Provide excellent customer service to all OSG customersAbility to manage multiple tasks/clients and projects in a fast-moving environmentProven ability to troubleshoot and escalate issues effectively and efficientlyAssist Service team in implementing customer projects, including design and ongoing maintenanceAssist junior level staff in resolving issues and developing technical solutions for OSG customersRequirements:Minimum of 5 years of field support experienceMinimum of 3 years of experience in the following areas:Network designBuilding and troubleshooting firewalls, switches, and routers, as well as Microsoft server productsWindows Server 2008 and 2012VDI TechnologyMicrosoft ExchangeMicrosoft Office 365Microsoft Remote Desktop ServicesHP ProLiant ServersCisco and Juniper Switches, Routers, Firewalls and Cisco Aironet/Meraki WirelessWe are passionate and committed to excellence. There is no room for anyone who does not carry themselves with a sense of urgency. Apply today!
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