Help Desk Technician (4286) (West Chicago)

  • Address:West Chicago, IL 60185 (map)
  • Date Posted:08/26/16
  • Job Type:Full-time
  • Description:
  • Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Candidates must possess the ability to multitask, problem solve, think clearly and respond in a fast-paced or fluid environmentPrevious dispatch or field level technical experience a plus, however candidates with a strong background in customer service and Microsoft Office products may be considered qualified candidatesMust be reliable and dependable, self-motivated and willing to learn and contribute to building a successful NOC teamEducation/Experience: High school diploma or equivalent required. Customer Service experience required, dispatch experience desired. Previous knowledge of RF signals and HFC networks is a plus. At least 6 months to 1 year of prior experience.Computer Skills: MS Office, internet software, e-mail communication, ICOMs billing system preferred.Physical Demands/Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.regularly required to talk and hearrequired to use hands to type, handle objects and paperworkrequired to reach and hold on to items at chest level or reach above the shoulderrequired to use close vision and be able to focusmust be able to function in a 24/7 operation and work a flexible schedule on weekdays, weekends and holidays 
Ad ID: 45764201
  • Posted by: Ad Partner | View all ads
  • Profile: Active since 08/2016
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